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FAQ

  • How do I log in to a trading platform?

    After opening a Live or Demo trading account, you will need to utilize the login information you got through email. You must input the following information:
    Account number for trading
    Password for the trader

  • How to open an account?

    You may sign up for a Demo account. The demo account allows you to trade risk-free by giving you access to the MT5 trading platforms as well as limitless demo cash.

    You may also open a Live account. The live account enables you to establish an account with real money and begin trading immediately. Simply select the account type that best matches your needs, complete the online registration process, and submit your papers, and you're ready to begin. Before you begin trading, we recommend that you read the risk information, client agreement, and terms of business.

  • How long does it take to open a trading account?

    As long as all of the information given is valid, opening an account takes only a few minutes.

  • What documents are necessary to establish an account with Viewmaxfx?

    To approve you as an individual customer for Live accounts, we require at least two documents:

    Proof of Identification - a recent (not expired) coloured scanned copy of your passport (in PDF or JPG format). If you do not have a valid passport, please submit a similar identity document with your photo, such as a National ID card or a driver's license.
    A bank statement or a utility bill might serve as proof of address. Please make sure that the papers you supply are no more than 6 months old and that your name and physical address are clearly stated.

    Important Note: The name on the Proof of Identification document must match the name on the Proof of Address document. Your documents will be checked by the verifications department within 48 hours. Kindly note, any deposits will be credited to the account only after your documents have been approved.

  • Is my personal information secure with Viewmaxfx?

    Viewmaxfx values your privacy and will never share your information with other parties for marketing reasons. We may use your information to conduct additional investigations into your identification and to prevent fraud.

  • What kind of leverage is being used on my account?

    For details, please visit our Account Types page on our website.

  • What is the minimum amount of money necessary to start an account?

    The minimum initial deposit varies depending on the account type chosen. Please visit our Account Types page to get a list of all our accounts and the minimum initial deposit required for each.

  • How can I deposit funds in my account?

    We offer a variety of deposit options. Please check our open account page to see all available methods.

  • How can I withdraw money from my account ?

    You can withdraw funds that are in excess of any margin requirement at any moment. Simply login and click 'Withdraw' to request a withdrawal.

  • What is the spread?

    The spread is the difference between the bid and offer.

  • What is the bare minimum for trading?

    The minimum trading volume will be determined by the kind of account established. However, the smallest deal size we will allow is one micro lot (0.01 lots). The minimum quantity for US oil, UK oil, and indices is one standard lot.

  • What time does the market open?

    Cfd trading is a genuine 24-hour market that begins each day in Sydney and goes around the world as the work day begins in each financial hub, first in Tokyo, then in London, and finally in New York. Investors, unlike in any other financial market, can respond to currency swings caused by economic, social, and political events at any time of day or night. The market is open 24 hours a day, seven days a week.

  • How do I manage risk?

    Limit orders and stop loss orders are the most often used risk management techniques in Cfd trading. A limit order limits the maximum price that may be paid or the minimum price that can be received. A stop loss order instructs the market to automatically liquidate a certain position at a defined price in order to reduce possible losses if the market moves against an investor's position.

  • What if I'm having trouble trading or would prefer to place an order over the phone?

    If you are having issues with your trades or would want to change an order over the phone, please call our execution staff. Please keep in mind that our trade execution staff will be allowed to only update or close current deals.

  • I still have more questions

    Simply send an email to [email protected] or send a message via our contact us form.

Ready to get started on Viewmaxfx